At Angelina Pilarinos Photography, we’re committed to ensuring your satisfaction and providing an exceptional experience. Should your product arrive damaged, incorrect, or incomplete, please contact us without delay. We’re here to rectify any issues promptly.
Please ensure you enter the correct delivery address when filling out your delivery details. Orders returned as a result of an incorrect address will incur a re-shipping fee. Once an order has been printed and posted, cancellation of orders will not be accepted.
For Australian customers please allow up to two weeks from purchase date to receive your product. For international customers please allow up to 2-4 weeks from date of purchase to receive your product. In some situations, delivery may take longer as a result of seasonal fluctuations and the efficiency of couriers. The uttermost care is taken when packaging our products to ensure your print arrives safely. Australia Post is used to post prints Australia wide and internationally. Prints are available for Australian and international customers. For international buyers, you agree that Angelina Pilarinos Photography is not liable for any import taxes into the country in which the product is being delivered to.
Please note, due to the unique and custom nature of our printed artwork, we cannot accept returns. We deeply value your understanding and support in this matter. Thank you for choosing us.