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Frequently Asked Questions
CAN I RETURN OR EXCHANGE MY ORDER?
At Angelina Pilarinos Photography, we’re committed to ensuring your satisfaction and providing an exceptional experience. Should your product arrive damaged, incorrect, or incomplete, please contact us without delay. We’re here to rectify any issues promptly.
Please note, due to the unique and custom nature of our printed artwork, we cannot accept returns. We deeply value your understanding and support in this matter. Thank you for choosing us.
HOW MUCH DOES SHIPPING COST?
We offer free shipping and handling for orders within Australia. All other orders Standard shipping and handling applies.
At this point in time, we only ship to Australia and New Zealand.
DO I HAVE TO PAY TAXES, CUSTOMS OR DUTIES?
All prices displayed on the website are inclusive of 10% GST for those within Australia. If you are shipping your order outside of Australia, GST will not be charged.
HOW QUICKLY WILL YOU SHIP MY ORDER?
All orders received before 3pm will be processed the same day from Queensland, Australia. Orders placed after 3pm will be processed the next business day.